State Farm® Insurance Agent Larry Biggerstaff
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rachel Slevkoff
August 28, 2024
5
out of
5
rating by Rachel Slevkoff
"I was very pleased to find a local branch to get an auto policy through that beat my old rate , Leah & Amanda were super helpful in guiding me through & got it going for me!"
We responded:
"Thanks Rachel! Appreciate your feedback and your trust in allowing us to service you for your insurance needs! We are always there to help, so contact us anytime! Have a wonderful day!"
Susie Slanina
August 16, 2024
5
out of
5
rating by Susie Slanina
"Like a lot of people, I’ve been shocked to see how much my insurance rates had risen. When I heard my friend Larry had expanded his business in Oregon to also include Washington and Idaho, I jumped at the chance to get a quote. The carefully detailed quote surprised me. It provides more coverage and the savings were literally hundreds of dollars. It wasn't a hassle to switch insurance companies. Larry made it extremely easy and painless. He also provided information to apply for a State Farm Credit Card which has a lot of perks. I warmly recommend Larry and his State Farm team in the historic downtown of Silverton, Oregon. If you live in Washington or Idaho, they will happily provide a quote by phone."
We responded:
"Susie, thanks for the kind words and allowing us to earn your business. We look forward to servicing all your insurance needs and questions! And our customers have loved reading your Metro book series! We look forward to the next book in the series! Thanks for your support!"
Jill WalkeR
August 8, 2024
5
out of
5
rating by Jill WalkeR
"I so appreciate the front desk staff. Leah provided service that is consistently above and beyond, thanks guys for raising the bar."
We responded:
"Thanks Jill! Leah and the team are all outstanding! Leah is the best and providing great service with a smile to all our customers and guests! We appreciate you! Thanks for the feedback!"
Neil McMahon
July 24, 2024
5
out of
5
rating by Neil McMahon
"We recently moved to Silverton and looked at numerous Insurance agents. State Farm was the most Professional group we interviewed. Amanda was great and was by far the most thorough agent we talked to. I would recommend anyone looking in this area to give this group and Amanda in particular a chance to earn your business I’m confident that they will win you over. Neil and Jan McMahon"
We responded:
"Neil and Jan, thanks for the feedback and your business! Amanda and our team enjoyed getting to know you and proving the right insurance for your needs. We are always there to answer your questions and provide service with a smile! Have a great day!"
Nick Bradley
July 18, 2024
5
out of
5
rating by Nick Bradley
"One of the best insurance agents I’ve worked with."
We responded:
"Thanks Nick. Appreciate the nice feedback and your business! It has been great working with you and personalizing the insurance to align with your needs. Have a great day!"
Diane Vandenberg
July 16, 2024
5
out of
5
rating by Diane Vandenberg
"They are so easy to talk to, understand my requests and get it done. Communication is great! Employees are great! I am pleased I changed my insurance to Larry Biggerstaff State Farm in Silverton! Thank You!"
We responded:
"Thanks Diane! Appreciate the feedback and the business. I'm glad Amanda was able to make this process easy for you! We are here to help with all your insurance needs and questions!"
Marilyn Jones
June 23, 2024
5
out of
5
rating by Marilyn Jones
"State Farm has kept me alert w messages and kindness from all of their staff in Silverton ! I had been ill for a time & what a surprise to receive a ‘Get well card’, from their office, signed by the staff!! That’s the kindness that warms my ❤️ and keeps me coming back. And an even greater surprise was getting a call from Leah ( plz 4 give if that’s not her name) informing me that my rates were DROPPING $15 mo.!!!!!!!! YAHOO!!!! Sincerely , Marilyn Jones"
We responded:
"Marilyn - thank you for the 5-star feedback and your business! Leah is the best at keeping our customers informed of policy needs and scheduling policy reviews. Glad your safe driving habits have been rewarded with a lower premium. We are here for all your questions and needs! Have a wonderful day! Larry Biggerstaff."
Kim Johansen
June 14, 2024
5
out of
5
rating by Kim Johansen
"Very detailed and professional. Amanda was a great communicator through the process of my family moving our whole book of insurance to State Farm."
We responded:
"Kim, thanks for the feedback and we appreciate your business! We look forward to serving you and your family for all your insurance needs. Thanks much!"
Marilyn Alford
June 12, 2024
5
out of
5
rating by Marilyn Alford
"Ashley helped me to understand my insurance policies in detail. She also gave me a referral to help me with another issue I have to take care of."
We responded:
"Marilyn, thanks for stopping by the office today! Thanks for the feedback as the team always strives to help customers review and understand their policies! Come see us anytime! Have a wonderful day!"
Shirley Simmons
June 12, 2024
5
out of
5
rating by Shirley Simmons
"Friendly Staff , really helpful in getting insurance, home renters insurance set up They recently changed agent to Larry Biggerstaff, still the great insurance as before."
We responded:
"Thanks Shirley! Appreciate your business and feedback! The team and I are always here to provide service with a smile and help in any way we can! Have a wonderful day!"
Steve Altsuler
June 11, 2024
5
out of
5
rating by Steve Altsuler
"Great service and quick response. Thanks for that Ashley."
We responded:
"Thanks Steve, appreciate the business and your 5-star feedback. Ashley, the team and I are here to support you for all your insurance and financial services needs. Have a great day!"
Christina Van Pelt
May 9, 2024
5
out of
5
rating by Christina Van Pelt
"Ashley has been so helpful with all my needs since I first called to get a quote and I am so glad I did call for the quote I am saving so much money now!!!!!!Thank you so much Ashley!!!!!"
We responded:
"Christina, thanks for your feedback! Ashley does an outstanding job and I'm glad you experienced that as well! We strive to personalize all policies for our customers needs. Thanks for your business and we look forward to serving you for all your needs in the future! Have a great day!"
Kyle Dolan
May 6, 2024
5
out of
5
rating by Kyle Dolan
"Service was amazing. Agent was super friendly and extremely helpful. 5 stars for sure"
We responded:
"Thanks Kyle! We appreciate the feedback and your business! We look forward to servicing all your insurance needs. Thanks."
Joy
April 22, 2024
5
out of
5
rating by Joy
"Such great customer service, every time I call! ☺️"
We responded:
"Thanks Joy! Our goal is to always provide the best customer service possible! We appreciate the feedback and your business!"
Beth Negrey
April 20, 2024
5
out of
5
rating by Beth Negrey
"As a senior citizen and with mounting insurance costs, I knew I needed to at least try to find better rates with good coverage. Fortunately, I live in Silverton and made an appointment to meet with an agent at our local State Farm office. And I'm so glad I did. Ashley H. was wonderful in every way in helping me find even better coverage than I'd had and at a considerable savings. Couple that with State Farm's strong reputation and the general strong ratings for our local office, and I'm one very happy new customer!"
We responded:
"Beth, thanks for the kind words and for trusting us to care for your insurance needs. Our team is always there to assist and we appreciate you supporting your locally-owned State Farm Insurance Team!"
Angela Lopez
April 2, 2024
5
out of
5
rating by Angela Lopez
"Ashley is very knowledgeable and so easy to work with!"
We responded:
"Thanks Angela! We appreciate your feedback on your business! Ashley is great and loves to work with our local community and neighbors. Thanks again!"
connie smith
March 11, 2024
5
out of
5
rating by connie smith
"Great experience, Ashley was professional and super easy to work with"
We responded:
"Thanks Connie! We appreciate your feedback and more importantly your business! We hope to service all your insurance needs for many years to come and keep it professional and easy every time. Have a great day!"
Matthew White
March 6, 2024
5
out of
5
rating by Matthew White
"We transferred our account to Larry Biggerstaff's State Farm agency from another State Farm agent and couldn't be happier. Larry and his team are always quick to answer questions and take care of anything that comes up. It's great to work with an insurance team that is great at customer service."
We responded:
"Thanks Matt! Appreciate the feedback and your business! It is great that two local businesses can support each other! Have a wonderful day!"
Cecilia Shukwit
February 27, 2024
4
out of
5
rating by Cecilia Shukwit
"I am a brand new customer, so far, so good."
We responded:
"Cecilia - Thanks for your business! We looking forward to serving you for the long-term and earning that 5th Star! Have a great day! If there is anything we can do better to serve you, please give me a call! Thanks. Larry Biggerstaff"
Joanna Kapsoff
February 16, 2024
5
out of
5
rating by Joanna Kapsoff
"I highly recommend State Farm Insurance in Silverton for all insurance needs. I especially recommend talking to Leah here, she is very helpful, reliable, and has a great sense of humor and her coworkers have also said that. Everyone in this office is so nice. Larry and his wife Debra, the new owners, are very friendly. In the past when I had an auto insurance claim this company handled it so efficiently and smoothly and everything got resolved."
We responded:
"Thanks so much for your feedback! Yes, Leah always provides outstanding and friendly service! We appreciate your business and serving all our customers and neighbors in Silverton! Thanks!"
Jaegen K
February 15, 2024
5
out of
5
rating by Jaegen K
"Cant say enough good things about Ashley, she helped me out big when i was in a time crunch. Very knowledgeable! Larry Is very lucky to have such a talented employee. She will be getting more of my policy's soon."
We responded:
"Thank you for the feedback! I am very lucky to have Ashley, the entire team and the opportunity to serve the Silverton community! We appreciate your feedback and your business! Thanks!"
Karen Gehrt
February 11, 2024
5
out of
5
rating by Karen Gehrt
"This office handle things in a timely manner and all my questions and concerns!"
We responded:
"Karen, thanks for the review and your business! Customer Service is a top priority and we look forward to providing you quality service for all your insurance needs. Have a great day! Thanks Again!"
Gisela Murtha
February 9, 2024
5
out of
5
rating by Gisela Murtha
"I spoke with Leah and Ashley today about my account and I am delighted to say that both provided me with perfect friendly service. Aside from that, they are in Silverton, OR and happy that State Farm is still in Silverton! Perfect!"
We responded:
"Thanks for the kind words! We are happy and honored to be in Silverton and service this wonderful community! Ashley, Leah and I all live in Silverton, so this community means a great deal to all of us! We appreciate your business and support of our local Silverton small business!"
Analene Waterman
February 6, 2024
5
out of
5
rating by Analene Waterman
"this office is the best! keeps me informed of payments and provides receipts when I mail something to them. appreciate the feedback and knowledge that the items are completed. Where do you find that anymore????"
We responded:
"Thanks Analene! Appreciate the feedback and we all learned from the best! All the best to you and Dennis and we greatly appreciate your business and continued support! "
Lino Fernandez
February 2, 2024
5
out of
5
rating by Lino Fernandez
"Leah always gives me excellent customer service, much appreciated."
We responded:
"Thanks Lino! Appreciate your feedback. Leah and the entire team always look to provide 5-Star Service! Thanks and have a great day!"